User support

User support

Xelys technicians are specifically trained to assist your users in most of their technological activities and answer their questions adequately.

If you need assistance to install or configure software programs, trouble-shoot failing functionalities or transfer knowledge about how to use a particular technology, we are always available to help. We have the remote control tools to support your users in very short turnarounds. In addition, some of our support teams are always on the road if they have to resolve problems on your premises, even the hardest ones.